Our store-within-a-store featuring sale and closeout gemstone, glass & pearl beads.

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Customer Service for ChoiceJewelrySupplies.com

Top Five Reasons to Buy from Choice

Learn the Top 5 Reasons for our new store to be YOUR Choice!
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How to Place an Order

Please use our secure shopping cart to order at your own convenience whenever feasible. This is the fastest, easiest, and most secure method of placing your order.
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How to Contact Us

Here are our phone numbers, email addresses & the recommended method of handling different questions or situations.
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Privacy Policy

We take your privacy seriously and want to inform you of our specific policies concerning information collected as you use our websites and place orders with us.
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Satisfaction Guarantee

We take pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase we will assist you with a prompt exchange, refund or credit.
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Payment Methods

You can pay for your order on-line using our secure server using either your Credit Card or PayPal.
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Discounts

ChoiceJewelrySupplies.com sells to all individual consumers and businesses with discounts available for all buyers.

Within the United States, we offer Free Standard Shipping for online orders of more than $35. Free Standard Shipping is usually First Class Mail service. Make sure to choose "Free US Shipping" on the shipping selection screen as you check out.

Shipping rates start as low as $1.99 for orders less than $35. For International orders, prices start as low as $4.99 but the actual price depends on where you are located and the weight of your package. See details below.

Our goal is to ship orders with 24 hours of receipt. We ship Monday-Friday.

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Existing Beaded Impressions Customers

Are you already a Beaded Impressions customer? Learn how our new store affects you.
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About Us

Our first store, abeadstore.com, was launched in 2000 and has been operated by Beaded Impressions, Inc. since 2002. Currently, we operate 4 online stores selling beads & jewelry supplies to retail and wholesale customers. We are located in Boulder, Colorado.
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International Customers

We ship to thousands of international customers in the United Kingdom, Canada, Australia, France, Spain, and just about anywhere the US Postal Service will ship. Take advantage of your country's current exchange rate and buy from the United States. The Euro and most other international currencies are currently very strong against the US dollar. You may find our prices to be significantly less than your local suppliers.
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Shopping Cart Tips

Our online store uses a shopping cart program hosted at https://shopping.netsuite.com. Since every shopping cart is different, we have tried to provide answers to the most common questions here.
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Saving Items in Your Cart

At any time, you may save the items in your cart for future use by simply logging into your account in our store. Your items will remain in our cart and be available the next time you login to shop.
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Returned Items

Our return policy details how to return goods and all of our policies for exchanges or refunds. It is not necessary to obtain a Return Authorization before sending an item (or items) back.
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Why do you have more than 1 online store?

The reason we operate multiple stores is because many of our customers prefer the convenience of shopping in a more focused store with navigation and content designed for the items they are buying. Also, some customers already have other sources for beads, but are looking for new sources with a deeper selection of harder to find items like pearls, gemstone components, or designer jewelry findings.
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Can I combine shipping for orders from your other stores?

Absolutely, just check the box in the “Review & Submit Order” screen to “Combine Shipping”. We will check our order queue for any other orders from you that day and combine them into a single package for shipping. You can also put specific instructions in the comments field as desired. We will also adjust your shipping charges accordingly prior to actually charging your credit card.
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Why do you charge for shipping?

First, there really is no such thing as “free shipping”. Every vendor must either charge for shipping or adjust their pricing to cover that cost. Many times a small order of a few bags of glass beads may cost less than $15, but cost $6.50 or more ship via the very cheapest method. Most vendors (us included) really can’t afford to cover that cost and stay in business over the long haul.
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Print Catalog

Sorry, we do not offer a print catalog of our items.
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Do I need to create a separate "Login & Password" for each of your stores?

No, you don’t. The login you create for any of our stores can be used to Sign-In to all stores. If you have multiple logins, please contact us at info@beadedimpressions.com and we will be happy to consolidate them for you.
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Backorders & Out-of-Stock Items

We do not backorder items that are out of stock at the time of your order. When an item is out of stock, it is automatically removed from the website. When an item is at a very low stock level, you will see the number available in the "Availability" field just above the Add to Cart Button.
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Feedback

Thank you for providing feedback on our website. This will help us improve our store and your shopping experience.
If you encounter some type of error, please provide as much detail as possible including where the error occured, what type of error message you received, and so forth. It will also be helpful to know what browser you are using as many display issues are directly related to the browser.
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Special Order Solid Gold Items

All the Solid Gold items we sell are a special order. We stock a very limited supply of these items in our warehouse. Because of the high cost and price volatility of gold, there are a few important things we want you to be aware of. This applies only to Solid Gold items!
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