Loading... Please wait...

Customer Service


For Support Issues: If have questions about an order in process, delivery status, or problems with an order you received from us, you can either login to your account on our website (upper right corner of page, click "My Account" and click on "Contact Support") or you can email us at info@abeadstore.com

Hours: We answer the phone & e-mail, process & ship orders Monday through Friday, 8:30am until 3:30pm. We monitor emails over the weekend, but do not guarantee a response until Monday morning. If you leave us a phone message during those times, it will get processed on the next business day.

Telephone: Toll Free within the US only 1.800.532.8480. Or, 1.303.442.1933. Please NOTE we are in Colorado on Mountain Standard Time. Remember, you can email us anytime at info@abeadstore.com!

Fax: 1.303.379.3850. Important: please provide your email address and phone number on the fax so we know how to contact you.

Correspondence: Send any items that must be mailed to:

Beaded Impressions, Inc. 7280 LaGae Rd. Suite G, Castle Pines, CO. 80108


Satisfaction Guarantee
We take pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase we will assist you with a prompt exchange, refund or credit.
All items do need to be returned in their original condition. Cut items (wire, cord, chain) are not returnable. Please see our full return policy for all details and instructions on how to exchange or return items.
Privacy Policy
We take your privacy seriously and want to inform you of our specific policies concerning information collected as you use our websites and place orders with us.
Examples of information we collect from you include your name, email and address as well as the items you purchase.
Email Addresses and Personal Information - We do not sell, trade or exchange customer information or e-mail addresses with anyone! We do use your email address to send communications to you about orders that you place with us or to respond to inquiries you have made with us.

Security - We have taken every precaution to ensure the security of your personal information. We protect the security of your information during online transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. Our ecommerce servers are operated by Netsuite, Inc. who uses Verisign security and encryption for all transactions.



View all categories

Recent Updates