General Shipping Information
United States Postal Service (USPS)
USPS rates are posted to the right of the service level description when you are on the "Shipping Selection" or "Review and Submit Order" Pages in the checkout process.
First Class mail and and Priority Mail both support delivery confirmation for shipments within the US only. Express Mail (US Only) also offers package tracking services. International shipping is not trackable unless you choose UPS shipping.
United Parcel Service (UPS) Shipping
To see UPS shipping rates, click on the "More" button above the listed shipping choices. You will see the "real time" shipping rates for UPS for your package. You may select your level of service for shipping by clicking on the button next to your preferred choice. All packages are insured and are completely trackable.
The tables below detail shipping choices for both Domestic and International shipping.
| United States and U.S. Territories |
|---|
| Service Level |
Cost |
Estimated Delivery Time |
Limitations |
Comments |
| US Postal Service First Class |
$1.99 |
3-7 days to most locations |
Up to 13 ounces only |
Not insured. Delivery Confirmation. |
| US Postal Service Priority Mail |
$4.99-9.50 based on weight. Packages under about 3 pounds are $4.99. Almost all orders are under 3 pounds. Heavier packages that include a lot of gemstone strands or glass bead packages are about $8-9. |
2-4 days to most locations |
None. |
Insured. Delivery Confirmation. |
| US Postal Service Express Mail |
$18.50 with a maximum weight of 2 pounds. Must fit into a flat rate envelope with dimensions of 12.5 x 9.5 inches. See notes below. |
Next day delivery to most locations. Please verify if your destination qualifies for next day delivery at USPS.com |
Less than 2 pounds and must fit into envelope with dimensions of 12.5 x 9.5 inches. Bead boards, storage containers and other large items will NOT fit into this envelope and do not qualify for this level of service. |
Insurance & Tracking included. |
| UPS Ground |
$6.25 & Up, based on weight and shipping zone. |
1-5 business days within mainland U.S. |
Not available to US Territories. No APO/FPO or PO Boxes. |
Insurance & Tracking included. |
| UPS 2nd Day Air |
Approximately $15 & Up, based on weight and shipping zone |
2 business days |
Limited availablity to US Territories. No APO/FPO or PO Boxes. |
Insurance & Tracking included. |
| UPS Next Day Air |
Approximately $30 & Up, based on weight and shipping zone |
1 business day |
Limited availability to US Territories. No APO/FPO or PO Boxes. |
Insurance & Tracking included. |
Canada & Other International Destinations |
|---|
| Service Level |
Cost (US dollars) |
Estimated Delivery Time |
Limitations |
Comments |
| US Postal Service First Class Canadian |
$4.99-$8.99 based on destination. Orders under 1 pound are $4.99. |
3-10 business days |
6x9" Envelope or 4x4" box, 20 ounce maximum |
Not insured. No Delivery Confirmation or tracking. Only valid for destinations in Canada. |
| US Postal Service Canadian Priority |
$11.50 for packages up to 4 pounds and smaller than size indicated below. |
2-10 business days |
15x25cm, 4 pounds maximum |
Insurance included. No tracking. Only for destinations in Canada. |
| US Postal Service First Class International |
$7.50-$18.00 based on destination. Orders under 1 pound are $7.50-$13. |
4-14 business days |
6x9" Envelope or 4x4" box, 20 ounce maximum |
Not insured. No Delivery Confirmation or tracking. |
| US Postal Service International Priority Flat Rate |
$13.50 for packages up to 4 pounds and smaller than the size indicated in limitations. |
4-10 business days |
15x25cm, 4 pounds maximum |
Insurance included. No tracking. |
| UPS Worldwide Expedited |
$75.00 & up, based on weight and country of destination |
3-8 business days, depending on country of destination |
15x25cm, 4 pounds maximum |
Insurance included. Tracking included. Expedited Custom's processing included. |
Miscellaneous Shipping Information
Fast Shipping Within the US
Please select either Priority Mail, Express Mail or one of the United Parcel Service (UPS) choices on the "Ship To:" menu.
APO/FPO Addresses
We regularly ship to APO/FPO addresses via Priority Mail only.
Insufficient or Incorrect Addresses
We have an automated system that prints your package label from the data you enter in the shopping cart.
We are not responsible for late or lost packages that result from an insufficient or incorrect address.
If the package is returned to us and you desire to have it re-shipped, you will be charged for the additional
shipping charge. If you decide not to have the package re-shipped, you will be refunded for the product amount
only (because the shipping charge has already been paid to the shipping carrier). Please! Review your email
confirmation as soon as you receive it to make sure the address is correct. You may email us to advise us of an
address correction (and we will then print a new label manually).
Items Damaged in Shipment
We do our best to securely package your items. In the rare case that something gets
damaged during shipment, in most cases, we will replace it. UPS and USPS Priority mail are insured.
Just contact us via our support center on our website or via email
with a description of what happened and what was broken.
If you received damaged items from UPS, please save the shipping box as UPS will require that
to make a claim.
Items Lost in Shipment
If you select USPS First Class service, your package is not insured for loss. We are not responsible for the
actions of the Post Office. For Priority Mail and UPS, items lost in transit are insured by us. Please contact us via email or via
the support center on our website to initiate a claim on lost packages.
