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Customer Service Information
Please click on the topic of interest and you will be taken to that specific information! If you don't see an answer to your customer service question in the related section, please email info@abeadstore.com. Product Related Information can be found in Beading Information.
Please use our secure shopping cart to order at your own convenience whenever feasible. This is the fastest, easiest, and most secure method of placing your order.
Here are our phone numbers, email addresses & the recommended method of handling different questions or situations.
We take your privacy seriously and want to inform you of our specific policies concerning information collected as you use our websites and place orders with us.

We take pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase we will assist you with a prompt exchange, refund or credit.

Our return policy details how to return goods and all of our policies for exchanges or refunds. It is not necessary to obtain a Return Authorization before sending an item (or items) back.
You can pay for your order on-line using our secure server using either your Credit Card or PayPal.

abeadstore.com by Beaded Impressions sells to all individual consumers and businesses. We do not differentiate between wholesale or retail customers within this store. There are two different ways to get discounts from abeadstore.com, tiered pricing for individual products and cumulative pricing discounts from our Premium Buyer's Program. We also offer periodic coupons and promotional specials that are posted in the DailyBeadSale section of our website.

We are offering Free US Shipping with any $25 order. Just choose Free US Shipping as you check out. We will ship via standard service using the carrier of our choice.

We also still have Free International Shipping for order of at least $100. Limitation: For International Orders, there is a weight limit of 4 pounds and the order must fit into an box that is 6x9x2 inches. You will receive an email with shipping information upon fulfillment of your order. Choose Free International Shipping as your shipping preference.

abeadstore.com was launched 2000 and has been operated by Beaded Impressions, Inc. since 2002. We are located in Boulder, Colorado.
If you buy a lot of beads & beading supplies every year and would like to find a way to save 10-15% on every order, check out our Premium Buyers Program.
Our online store uses a shopping cart program hosted at https://shopping.netsuite.com. Since every shopping cart is different, we have tried to provide answers to the most common questions here.
At any time, you may save the items in your cart for future use by simply logging into your account in our store. Your items will remain in our cart and be available the next time you login to shop.
We've moved our entire store onto a new web platform that enables us to build an on-line store that is much easier for you to use and for us to maintain.
Sorry, we do not offer a print catalog of our items.
We do not backorder items that are out of stock at the time of your order. When an item is out of stock, it is automatically removed from the website. When an item is at a very low stock level, you will see the number available in the "Availability" field just above the Add to Cart Button.
Thank you for providing feedback on our website. This will help us improve our store and your shopping experience.

If you encounter some type of error, please provide as much detail as possible including where the error occured, what type of error message you received, and so forth. It will also be helpful to know what browser you are using as many display issues are directly related to the browser.
Here is a Site Map containing all the page titles and links within abeadstore.com.